Terms & Conditions
About Terms and Conditions
This agreement is made in the light of the service and the orders provided by the website to the user. Customers have to abide by the terms of the service and follow the agreement as of the customer’s service activation date. This is done to provide a framework that will govern customers’ purchases of Crapplet’s Host services from third parties. Crapplet’s Host reserves the right to reject any additional terms and conditions included in the customer’s form if they differ from the set maintained by Crapplet’s host in service descriptions, orders, or any other point in the terms of service.
Customer Agreement
- The customer is responsible for ensuring the safety of the website by not displaying any materials on the web.
- Customers will not break, infringe, contravene, or violate any of the Indian laws or regulations.
- Users should not break or infringe Crapplet’s Host’s intellectual property rights or any of the third-party rights.
- Customers should not use any defamatory or libelous statements.
- Should not be threatening other users on the web or any harassing work.
- Users should not be discriminated against based on gender, age, or race, and do not promote fate.
- Customers should not violate any policy that is told and posted on the website.
- The system that the customers use should be virus-free so that it should not bring any damage to Crapplet’s Host or any of the third parties.
Unsolicited Commercial E-mail/Unsolicited bulk E-mail (SPAM)
- On our server or hosting plan, unsolicited commercial email and bulk email are strictly prohibited.
- Violation of our spam policy will result in various other penalties.
- If any of the users are found to have violated our spam policy, we take strict action immediately like suspending or terminating the guilty hosting account.
- The customer should not use the services for sending and creating worms, internet viruses or Trojan horses. Also, not for flooding, male bonding, pinging, or any denial-in-service attacks are prohibited. Any destructive service carried on by the customer can result in the suspension or termination of their account.
Domain Rules
Domain Registrations: Customers are required to confirm the successful registration of their domain within 2 hours. In the event that the domain registration fails due to software issues, network errors, API glitches, or any other technical complications, customers need to be contacted immediately by our support team via phone, live chat, or support ticket system to resolve the matter.
Domain Locking / Suspension/Termination: Crapplet’s Host is not responsible for the locking, suspension, and termination of the domain due to the following reasons:
- If you purchase any domain that is related to trademark entities such as companies, banks, government organizations, brands, etc. (Example: amazonshop.com, flipkartsale.com, zeetv.com, and facebook.com.)
- If you providing incorrect KYC (name, address, and mobile number) details.
- If you spamming, using adult contents, phishing, cyber fraud, illegal work, or any other reasons.
- If the customer did not verified the email id.
Domain Renewal: Crapplet’s Host will send you three reminders to renew your domain before the expiration date. For failure or delay in the renewal of your domain, Crapplet’s Host will not be responsible, and once the domain is renewed, no refund will be provided.
- The first reminder will be sent 30 days before the expiration date.
- The second reminder will be sent 7 days before the expiration date.
- The third reminder will be sent 1 day before the expiration date.
Domain Transfer to Other Providers: Crapplet’s Host prohibits the transfer of domain names to other providers without applicable transfer fees. The domain will not be released or provide an EPP code unless the transfer fees are paid. The domain transfer fee is Rs 1200 (INR).
Domain Transfer to Crapplet’s Host: If the customer wants to transfer their domain from another domain provider to Crapplet’s Host, they should pay 1 year of domain transfer fees, which are according to our domain transfer fees.
Domain infringement: Crapplet’s Host is not allowed to register or transfer any domain that is similar to a trademark company, bank, government organisation, brand, or any other. Any person trying to register such a domain name will be held liable for infringement of a trademark. In the event that we receive any complaint on behalf of infringement, the domain will be suspended immediately without any notice, and a refund will not be given. Example: amazonshop.com, flipkartsale.com, zeetv.com, and facebook.com.
Domain Refund: No refund is applicable once the domain is registered and their addons (Privacy Protection, DNS Management, Premium DNS, or any other addons).
Free Domain Name With Linux Shared Hosting Service: If the customer cancels the Linux Shared Hosting service for any reason, the domain name will also be cancelled, and the customer cannot renew or transfer their domain to another provider.
GST (Goods and Services Tax)
All the prices of any services mentioned are without GST (Goods and Services Tax). To view the price with taxes, please use the tax calculator. 18% GST will be applied to the final invoice only for Indian customers; if you are outside India, GST will not apply. The GST amount is non-refundable.
Bandwidth
When the user account exceeds the bandwidth limit, we will send a notification to every user. If the user does not need to purchase additional bandwidth or upgrade the service in order to continue exceeding their limit, the account will be suspended until the user takes steps to ensure that the limit is not exceeded again, or until the account is upgraded, whichever comes first. The account would be reactivated within the following month
Uptime Guarantee
In case of any service interruptions or downtime due to scheduled maintenance by Crapplet’s Host, our network providers will not be counted towards the uptime guarantee. Crapplet’s Host is not liable or responsible in any way for the failure of third-party services. Third-party services’ responsibilities fall onto the customer, and Crapplet’s Host will not be liable for failure or delay in performing its respective obligations. in case such failure or delay is caused due to certain circumstances that are beyond its reasonable control, including but not limited to acts of any governmental body, war, fire, embargo, rebellion, sabotage, flood, strike, or any other labour disturbance. delay in unavailability, interruption or delay in telecommunications or third-party services (including DNS propagation), failure of third-party software or hardware, or inability to obtain raw materials, supplies, or power used in or equipment needed for the provision of the services.
Servers down by firewalls caused by unauthorised access, failed login attempts, or an excessive number of connections from the customer’s IP will not be covered in the uptime guarantee. In the event of a disaster, this will not be covered.
Late Payment or Non-Payment
Linux Shared Hosting and Linux Reseller Hosting Service: If there is a delay in the payment for the Linux Shared Hosting service or the Linux Reseller hosting service, your service will be suspended after 2 days if you still haven’t made the payment. The service was finally terminated after 15 days of expiration.
Linux , Windows and Forex VPS Hosting Service: For Linux VPS hosting, Windows VPS hosting, or Forex VPS hosting, you need to pay before 5 days of expiration. Otherwise, your service will be terminated or cancelled at the end of its expiration date. Once your service is terminated or cancelled, you will be responsible for your data. Crapplet’s Host cannot provide any backups of your data.
Linux and Windows Dedicated Server Service: For the Linux and Windows dedicated server hosting service, you need to pay before 5 days of expiration. Otherwise, your service will be terminated or cancelled at the end of its expiration date. Once your service is terminated or cancelled, you will be responsible for your data. Crapplet’s Host cannot provide any backups of your data.
Account Termination
At Crapplet’s, your hosting account will be terminated for the following reasons:
Cancellation Request:
Not Renew:
Suspected fraud:
You violate our Terms and conditions:
Dispute or ChargeBack:
Usages of VPN
The use of a VPN (virtual Private Network) on our platform is strictly prohibited. If customers find themselves purchasing any server or hosting plan using the VPN, Crapplet’s will suspend or terminate the customer account without providing a refund.
Third-Party
When you buy any third-party service from Crapplet’s, the customer needs to agree to all agreements and terms of service of the third-party company.
DigitalOcean: https://www.digitalocean.com/legal/terms-of-service-agreement/
AWS: https://aws.amazon.com/service-terms/
Microsoft 365: https://www.microsoft.com/en-us/legal/intellectualproperty/copyright/default
G Suite: https://policies.google.com/terms?
Spam Experts: https://www.spamexperts.com/software-services-agreement
LiteSpeed: https://www.litespeedtech.com/docs/webserver/license-enterprise
cPanel & WHM: https://cpanel.net/legal-notices/
Plesk: https://www.plesk.com/legal/
Softaculous: https://softaculous.com/softaculous/tos
Price Change
We keep the complete right to change the pricing details at any time. It’s completely your responsibility to check pricing details from time to time while taking any services.
Change of TOS
This is to aware that we have a full right to change our term and policy anytime. We do not release and share any notification before changing our services. For updates, you may be in touch with us.
Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in Gwalior Madhya Pradesh only.
Contact
If you have any questions or comments about these our Terms of Service, you can contact us at:
Crapplet Infotech Private Limited
303 Sadbhavna Apartment City Center
Gwalior Madhya Pradesh -474009 India
Email: info@crapplet.in
Call: +91-7999122185 | 9752827710
Last updated on: 22-Sep-2024